Privacy policy

STAYLUX LLC operates STAYLUX EDIT and respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit stayluxedit.com, place an order, contact us, or otherwise interact with our store.

Information we collect

Depending on how you interact with us, we may collect:

Contact and order information, such as your name, email address, shipping address, billing address, telephone number if you provide it, and order details.
Payment-related information processed through our checkout providers. We do not receive or store complete payment-card numbers.
Device and browsing information, such as IP address, browser type, pages viewed, approximate location derived from IP address, and interactions with our storefront.
Communications you send to us, including customer-service requests and return inquiries.

How we use information

We use personal information to process and deliver orders; provide customer service; communicate about an order, return, or account request; prevent fraud and protect our store; improve store performance and customer experience; and comply with legal obligations.

We share information only as reasonably necessary to operate our store. This may include Shopify and other storefront or checkout service providers, payment processors, shipping carriers, customer-service providers, analytics or security providers, and government authorities when required by law or necessary to protect legal rights.

Marketing communications

If you opt in to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us. Transactional messages about your order or account may still be sent when necessary.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order administration, recordkeeping, dispute resolution, and legal compliance. No online system can guarantee absolute security, but we use reasonable administrative, technical, and organizational safeguards appropriate to our store.

Your privacy choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain data uses. To make a request, email support@stayluxedit.com. We may need to verify your identity before responding.